About Us

My Journey

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Hello my name is Donna and I am an experienced Holistic, Health & Well-being Practitioner, Angel Card Reader, Fully Qualifed Tutor, Assessor  and Online Gift retailer. 


My own Holistic and  Spiritual Journey began in 2012 following a mental and physical breakdown and suicide attempt as a result of not being able to cope following my Husband's death in 2011. He had been terminally ill with a brain tumour for 18 months and I cared for him alone up until the last 6 weeks of  his life. I cared for him despite the fact that he was an abusive and violent alcoholic who had controlled me and had broken  me down over our 18 year relationship, never the less I still loved him ( Crazy I know). 


Following my breakdown in 2012 I felt lost, didn't know who I was anymore and had no idea what to do. A friend  recommended Angelic Reiki to me and I was so desperate to find me and  to feel well again I went along.  Following the first session I remember feeling completely at peace and experienced  a real sense of serenity something which I had not experienced for nearly 20 years, that night I slept like a baby, feeling safe and at peace. I continued to attend sessions and began connecting with my true inner self as well as with my angels. My self development work continued and I finally began to love me again for who I was and I suddenly realised I was enough, I was worthy and deserving. 


In 2014 I decided to train in USUI Reiki and from there subsequently qualified in crystal healing, Angelic Reiki, Violet Flame energy work, Hopi ear candling, Massage, Indian Head Massage, Hot Stone Massage, Facials Aromatherapy, Thai foot massage and more.



Our Offer

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We offer a range of relaxing & accessible  Holistic Therapies  &  Bespoke Pamper Packages


Do you have trouble sleeping? Do you at times feel anxious?

Do you have depression?  Do you feel stressed? 

Are you tired all the time? Do you have pain and knots in your back and shoulders? Do you struggle to switch off? Do you struggle to relax? 


If the answer to any of these questions is yes then you could benefit from one of our relaxing treatments which have so many benefits including improving all of the symptoms I have just described. 


Here at Halo & Wings we aim to reach as many people as possible to promote relaxation and an 

opportunity to de-stress, whilst improving  physical , mental and spiritual well being. In order to achieve this we offer all of our services at affordable prices to ensure we are inclusive and accessible. 


If you are in need of guidance or support, we also offer Angel card readings which are done via  face to face sessions, zoom, messenger or email.


Halo & Wings offers a person centred approach with your Mind, Body, Spirit and overall  well-being at the heart of all that we do. 


We are now an accredited Training Provider and are now offering a range of self development courses


We also offer a range of  Gorgeous gifts, well being products and Handcrafted gifts., which can help you to De - stress and create a haven of peace and tranquillity within your own home.


Hope to see you soon 

Blessings Donna x

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Privacy Policy

  

GDPR came into force in May 2018. It is the new legal framework which protects your personal information.  


Health & Well being Practitioner, Retailer & Tutor's  Name and contact details:

Name: Donna Kedzierski

Telephone No: 07396385750

Email address: halowingstherapies@hotmail.com     


Data Controller Contact Details: Donna Kedzierski


The Purpose of processing Client Data

In order to offer you good customer service and a quality retail service, I will need to obtain and retain personal sensitive information about you. I will only use this information to send your products that you purchase from me and for receipt & tax purposes. 


As we offer a professional Holistic therapy service, I will need to obtain and retain personal and sensitive information in relation to your health and medical background. I will only use this information to ensure the best treatment is selected for you and to make the most appropriate recommendations for your health and well being. 


As we offer a professional educational service, I will need to obtain and retain personal information in relation to your courses which you undertake with me. I will only use this information for internal and external quality assurance and in the event of certification enquiries


Lawful Basis for retaining and using Client Information

For lawful & insurance purposes I will hold and use your information for the following legal reasons:


· Retail/training service- Inland revenue tax purposes ( records to be kept for 5 years following initial purchase)

· Holistic therapy service - Insurance claims (records to be kept for 5 years following last treatments) 

· Training service - Quality assurance & certification purposes.   

  

What information I hold and what I do with it


Retail service

In order to offer you good customer service and a quality retail service, I will need to obtain and retain personal sensitive information about you. I will only use this information to send your products that you purchase from me and for receipt purposes


The information to be retained will be;

· Your contact details

· Your purchase and cost of purchases

· Any information in relation to refunds etc


Holistic Therapy Services

In order to provide a professional Holistic therapy service, I will need to obtain and retain information in relation to your health. I will only use this information to ensure the best treatment is selected for you and to make the most appropriate recommendations for your health and well being. 


 The information to be retained will be:

· Your contact details

· Medical history & other health-related information (which I will take from you at first consultation)

· Treatment details and related notes (which I will take after each treatment)


Training services

As we offer a professional educational service, I will need to obtain and retain personal information in relation to your courses which you undertake with me. I will only use this information for internal and external quality assurance and in the event of certification enquiries


The information to be retained will be:

· Your contact details

· Courses attended/dates & costs

· Certification details


I will NOT share your information with anyone else (other than within my own business, or as required for a legal process) without explaining why it is necessary and getting your explicit consent.


Protecting Your Personal Data

I am committed to ensuring that your personal data is secure. In order to prevent unauthorized access or disclosure, I have put in place appropriate technical, physical and managerial procedures to safeguard and secure the information we collect from you.


I will contact you using the contact preferences you give me in relation to:

· Product/delivery queries

· Appointment times and reminders

· Health information

· Course support, queries & certification

· Newsletters, Special offers and promotions (you may unsubscribe from this at any time)


Your Rights

GDPR gives you the following rights:

· The right to be informed: To know how your information will be held and used (this notice).

· The right of access: To see your therapist’s records of your personal information, so you know what is held about you and can verify it.

· The right to rectification: To tell your therapist to make changes to your personal information if it is incorrect or incomplete.

· The right to erasure (also called “the right to be forgotten”): For you to request your therapist to erase any information they hold about you

· The right to restrict processing of personal data: You have the right to request limits on how your therapist uses your personal information

· The right to data portability: under certain circumstances, you can request a copy of personal information held electronically so you can reuse it in other systems.

· The right to object: To be able to tell your therapist you don’t want them to use certain parts of your information, or only to use it for certain purposes.

· Rights in relation to automated decision-making and profiling.

· The right to lodge a complaint with the Information Commissioner’s Office: To be able to complain to the ICO if you feel your details are not correct, if they are not being used in a way that you have given permission for, or if they are being stored when they don’t have to be.

Full details of your rights can be found at https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.

If you wish to exercise any of these rights, please use the contact details given above.

If you are dissatisfied with the response you can complain to the Information Commissioner's Office; their contact details are at www.ico.org.uk


THERAPIST’S RIGHTS

Please note:

· If you don’t agree to your therapist keeping records of information about you and your treatments, or if you don’t allow them to use the information in the way they need to for treatments, the therapist may not be able to treat you  

· Your therapist has to keep your records of treatment for a certain period as described above, which may mean that even if you ask them to erase any details about you, they might have to keep these details until after that period has passed

· Your therapist can move their records between their computers and IT systems, as long as your details are protected from being seen by others without your permission.